Our Claims360 solution provides an efficient and automated solution for claims adjudication. This system integrates all claims-related data and processes for a 360-degree view of the claims and enables real-time processing and monitoring of claims.
CredsVault offers secure storage and management of sensitive provider credentialing information, making it easier to maintain compliance and minimize risks.
Our WiseLens solution provides advanced data analytics and reporting capabilities to help payers make informed decisions and improve overall operations.
Our Auth360 solution provides a comprehensive utilization management solution that helps payers make informed decisions, improve care quality, and reduce costs.
Our Auth360 prior authorization solution streamlines the prior authorization process, reduces administrative costs, and improves overall efficiency.
CallsDesk is a call center solution designed specifically for healthcare payers. This solution streamlines the call center process and enhances customer service while improving operational efficiency.
MemberDesk is a member portal that provides members with real-time access to their information and benefits and the ability to log disputes and grievances.
Our ProviderDesk solution provides a streamlined and efficient process for managing provider information and interactions, including prior authorization requests and dispute resolution.
Our AI Audit HUB solution leverages predictive analytics and machine learning to identify potential revenue leakage, reduce rework, and improve the payment accuracy of claims.
Learn about RSTACK Solutions' Comprehensive Applications, Consulting, Infrastructure, Cloud, and BPO services
Our application services provide you with the tools and technology you need to streamline your operations...
Our cloud services offer a flexible and scalable infrastructure to support your growing business needs
Our consulting services provide expert guidance and support to help you achieve your business goals
We understand the importance of having quick and convenient access to member and claim information for healthcare providers. We've designed our provider portal solution with you in mind. Our goal is to provide you with a robust self-assurance model that ensures access to the right tools and patient information.
Our portal has impressive features that support everything from eligibility requests to pay-for-performance incentives. You'll be able to interact with an interactive dashboard, receive real-time status alerts, search, access, and submit claims, view and manage prior authorization requests, and much more.
Chat Bot : Provides real-time assistance during calls through the integrated Chat Bot
Sentiment Analysis: Automatically reviews customer conversations and translates them into machine-readable text
Skillset Mapping:Effectively map agent skills to meet customer requirements, with the ability to assign primary, secondary, and subsequent specialties
QA Monitoring: Supplement your customer quality program with powerful analytics tools like speech, desktop, and text analytics
Screen Recording: Capture 100% of customer interactions for quality and compliance purposes
Integration:Integrate CallsDesk with multiple CRM systems
Built-In Ticketing and CRM:A comprehensive call center solution with a built-in ticketing and CRM tool
Reduction in call center volume
Real-time access to eligibility status
Faster turnaround time
Effective communication
Transparency
Access to information
Increased first-pass accuracy.
Reduced claims and prior authorization re-work
Increased efficiency
With Provider-desk, you'll have all the tools you need to manage your patients and claims in one convenient place. Get started today and experience the benefits of our provider portal solution!
