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Utilization management is an essential aspect of healthcare payer operations. It plays a critical role in controlling costs, improving the quality of care, and enhancing patient outcomes. Utilization management encompasses a range of processes, including prior authorization, concurrent authorization, and retro authorization, which help payers to ensure that members receive the proper care at the right time, in the right place, and at the correct cost.
This process requires pre-approval of a medical service before treating the member. It helps payers to determine if a service or treatment is medically necessary, cost-effective, and in line with the member's benefit plan.
This process occurs when a member is already receiving treatment, and payers assess whether the ongoing treatment aligns with the member's benefit plan and is cost-effective.
This process involves payers reviewing claims already paid to determine if they were medically necessary, cost-effective, and in line with the member's benefit plan.
RSTACK provides comprehensive solutions to help payers manage utilization effectively. Our solutions enable payers to streamline authorization processes, improve the quality of care, and reduce costs. Our platform offers real-time data and analytics and provides actionable insights to help payers make informed decisions.