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Mahesh R is an Associate Director with over 16 years of experience in K.P.O. operations and transitions in U.S. Healthcare (M.A., Commercial, MAPD plans). Mahesh has a proven track record of managing large service delivery operations and transitions for multiple stakeholders, with a focus on Medicare Advantage implementation strategies and payer methodologies. He has successfully directed enrollment, benefits management, claims cycle, member services, provider relations, and delegated entities operations and has implemented CMS compliance, appeals & grievances, and credentialing activities.
At RSTACK Solutions, Mahesh has been responsible for process improvement, new business development, vendor management, customer service, operations management, transition management, quality management, training, and resource planning for Healthcare line of business.
Previously, Mahesh worked as a Service Delivery Manager at ApexonHealth. He was an integral part of the analytics team and provided subject matter expertise and coaching on U.S. Healthcare to leaders and trainers.
Before joining ApexonHealth, Mahesh served as a Senior Manager at the same company. Earlier, he worked as an Operations Manager at Hinduja Global Solutions for over 13 years. During his tenure with Hinduja Global Solutions, Mahesh successfully conducted El Paso Visit (Texas) & Jamaica Visit (Caribbean Island) & provided subject matter expertise & 360° coaching to the Leaders and Trainers. Mahesh holds a bachelor’s degree from Bangalore University.